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OpenAI has launched a preview feature enabling ChatGPT Pro users in the US to connect their bank accounts for personalized financial advice. The feature is built with Plaid and is currently limited to a small user group for testing.
OpenAI has introduced a new feature allowing ChatGPT Pro users in the US to connect their bank accounts directly to the chatbot for personalized financial advice, marking a significant expansion of its capabilities.
The feature is available through a partnership with Plaid, which connects ChatGPT to over 12,000 financial institutions, including major banks like Citi and Chase. Users can access the new ‘Finances’ section within ChatGPT’s sidebar or prompt the chatbot to connect accounts. Once connected, ChatGPT generates a visual dashboard showing balances, transactions, investments, and liabilities. The process takes a few minutes, after which users can ask specific questions or use starter prompts to receive tailored advice.
OpenAI emphasizes that the chatbot can only read certain financial data—specifically, balances, transactions, investments, and liabilities—and cannot see full account numbers or make any changes. Users retain control, with the option to disconnect accounts at any time and manage stored financial memories through the app. OpenAI also states that data controls are in place to prevent the information from being used to train future models, aligning with existing privacy settings.
Why It Matters
This development represents a major step toward integrating AI-driven financial assistance into everyday digital tools. For the estimated 200 million users who already turn to ChatGPT for advice, this feature could provide more actionable, personalized insights, potentially influencing how consumers manage their money and interact with financial institutions.
However, privacy and security concerns remain, as users are asked to share sensitive financial data with an AI platform. The company’s safeguards and transparency about data use are crucial for user trust and wider adoption.
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Background
OpenAI’s move follows broader trends in fintech and AI, where personalization and automation are increasingly valued. The company’s recent acquisition of fintech startup Hiro, which specialized in AI-powered financial planning, signals a strategic interest in expanding AI’s role in personal finance. This feature’s rollout is limited initially to a small user group for testing, with plans to expand based on feedback.
“We’re starting with a preview to a smaller group so we can learn from real-world use, improve the experience, and expand thoughtfully.”
— OpenAI spokesperson
“ChatGPT can only read your balances, transactions, investments and liabilities through Plaid. It cannot see full account numbers or make changes to your accounts.”
— OpenAI
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What Remains Unclear
It is not yet clear when the feature will be available to all users or how it will be expanded beyond the current preview phase. Details about potential integration with other financial services or broader geographic availability are still emerging. User adoption and long-term privacy implications remain areas to watch.
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What’s Next
OpenAI plans to gather feedback from the initial user group to refine the experience, address security concerns, and improve functionality. A wider rollout to additional users, including Plus subscribers, is likely in the coming months, along with potential feature enhancements based on early usage data.
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Key Questions
Is my financial data safe with ChatGPT?
OpenAI states that the chatbot can only access specific data through Plaid, such as balances and transactions, and cannot see full account numbers or make changes. Users can disconnect their accounts at any time, and data is protected under existing privacy controls.
Can I use this feature outside the US?
Currently, the feature is only available to Pro users in the US during the preview phase. Expansion to other regions has not been announced.
Will this feature be available to free users?
OpenAI has not specified whether the feature will be extended to free-tier users. The current rollout is limited to Pro subscribers as a test.
Can I see my financial data in ChatGPT without connecting my bank account?
Yes, ChatGPT can provide financial guidance based on general prompts without account connection. The new feature offers more personalized advice through direct account integration.
What happens if I disconnect my accounts?
Disconnecting removes access to your financial data from ChatGPT, and any stored financial memories are deleted. The feature is designed to give users full control over their information.
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